Sport Ngin

How do I change or add an email to my account?

Last Updated: Nov 24, 2015 02:19PM CST

Purpose: If you would like someone not associated with your account to receive email communications regarding your child, you would need to link their account to your child's sub profile.

  • Primary email addresses will receive account information, event/game invitations, financial/order receipts, notifications and profile messages.
  • Secondary email addresses on your account will receive profile messages only. (i.e. a coach sends an email regarding your child)
How do I reset my Login Password?

Step 1: Log In (CLICK HERE if you need additional assistance in logging in.)
Step 2: Select the Dashboard
Step 3: Select Account Settings



Step 4: 
Select Add Email Address



Step 5: 
Enter a Email Address that you would like to add to the Account.



Step 6: 
Upon adding a new email address, a confirmation email will be sent to the new email address. If you do not see the verification email in your Inbox after a couple of minutes, be sure to check your Spam/Junk folder. This email address will remain in a 'pending' state until you confirm it.
Step 7: 
When the verification email is received click on the verification link within the email to confirm the new email address.



Step 8: 
This will bring you back to your Sport Ngin Account.
Step 9: 
Within your Sport Ngin Account Settings, you will now see the email address you added listed as a secondary email. (You can add multiple secondary emails to your account)

Please Note: Secondary emails DO NOT receive order or account emails such as password resets or registration confirmations. Secondary email addresses only receive profile notifications sent by an organization.

STOP HERE IF YOU ARE SIMPLY ADDING A SECONDARY EMAIL TO YOUR ACCOUNT; CONTINUE IF YOU WANT TO MAKE THIS YOUR PRIMARY EMAIL

Step 10: Select the Make Primary link next to the secondary email address if you would like to make that your new primary email.



Step 11: You will now see that your new email address has been made the Primary Email and the old primary email will now be listed as a secondary email. If you would like to permanently remove this email address from your account, click the Remove link.




How do I link two Sport Ngin Profiles Together?

Still need help?

Use the top search bar or topics to continue or Email Us or call 1.888.255.7840 (option 3) for additional help.

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